A couple has criticised British Airways' handling of pets after their cat was lost for several hours at Athens airport.
Kit and Megan Peel had been living in Greece when they decided to return home to Nidderdale in North Yorkshire with their cats Spartacus and Tancredi.
The couple claim BA's handling area was unsuitable after Spartacus broke free and bolted through a window.
BA said it had received accolades for its handling of animals.
The couple rescued Spartacus and his brother while living in Greece
Mr Peel was travelling to Heathrow Airport and had arranged for the cats to travel on BA Cargo, paying more than 700 euros for pet tickets.
Mr Peel said he was in a room with open kiosk-style windows holding the cats while their cage was x-rayed when Spartacus became scared and broke free, running off into a busy cargo area.
Read more at www.bbc.co.uk
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